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When you need a smart, dependable contractor or plumber, count on our team of independent professionals for your heating, cooling and water heating needs.

Contact Rheem

Contact Rheem

Please fill out your contact details and any other important information, and someone from Rheem® will respond as quickly as possible.
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Personal Contact Information

Product Information

Tank-Type Water Heater Contact Information

Contact Information Email
Customer Service, Warranty and Parts Phone: 1.800.621.5622
Fax: 1.800.535.9538
Available between 7:30 a.m.–5 p.m.; Central Standard Time (CST) Weekdays
Technical Service Phone: 1.800.432.8373
Fax: 334.260.1341
Available between 8:00 a.m.–5 p.m.; Central Standard Time (CST) Weekdays
Division Office, Sales and Marketing Phone: 334.260.1500
Fax: 1.800.535.9538
Available between 9:00 a.m.–5 p.m.; Central Standard Time (CST) Weekdays

Tankless Water Heater Contact Information

Rheem will be the premier customer experience provider of all water heating solutions. Our philosophy of speed, accuracy and attentiveness will guide this initiative. Have questions, or need some help with a Rheem tankless product? Rheem offers flexible customer service options. Locate a category below and choose one of the available options.

Have a question?
Category Live Chat Web Telephone
General Information View Residential
View Commercial
1.866.720.2076
Available between 7:00 a.m.–7 p.m. Central Time
7 days a week
Request Installation Estimate 1.866.720.2076
Available between 7:00 a.m.–7 p.m. Central Time
7 days a week
Remove From Rheem Mailing List 1.866.720.2076
Available between 7:00 a.m.–7 p.m. Central Time
7 days a week
Need help on an existing Rheem tankless product?
Category Live Chat Downloadable File Telephone
Error Code on the Display Common Error Codes 1.866.720.2076
Available between 7:00 a.m.–7 p.m. Central Time
7 days a week

EcoNet® Contact Information

Contact Information Email
Customer Service, Technical Support Phone: 1.800.255.2388
Available between 7:00 a.m. – 7:00 p.m.; Central Standard Time (CST), 7 Days / Week