Select a Country

Find a Professional in your Area

Find a Professional

When you need a smart, dependable contractor or plumber, count on our team of independent professionals for your heating, cooling and water heating needs.

Warranties

Warranties

Warranties

Warranties

Product Warranty Information

Your Rheem® product was built to last – but even the best products can be affected by outside factors like environmental concerns, air or water conditions, and even issues in the manufacturing process. So we’ve equipped our products with some of the best warranties in the business. With just a few simple steps, we’ve made it easy to register your Rheem products so you can receive the full benefits of their warranties.
Where’s my serial number?

register-product

Register Your Product

Registering your Rheem products allows you to access included warranty benefits, opt to extend warranty coverage and take advantage of other valuable Rheem support services. Have your product serial number handy, then select Water Heating, Heating & Cooling, or Pool & Spa (we’ll redirect you to Raypak.com to finalize your registration) to begin the quick registration process.

verify-warranty

Verify Your Warranty

If you’ve already registered your Rheem product and would like to verify your warranty terms and coverage, click the applicable product category to the right to get started. Your serial number is required for verification.

Approved warranty claim must be done through initial point of purchase.

For units that are:

18 months old from the date of install, or
have 12 months or less remaining of warranty

An email containing pictures or video of the unit must be sent to Canada.Warranty@Rheem.com to determine if it must be returned to Rheem for testing.

Residential water heater installed anywhere other than a single-family dwelling: The Application Warranty Periods will be limited to 12 months from the Effective Date for both tank and parts in all cases (in all locations regardless of who installs the unit).


Fatal error: Uncaught JsonException: Syntax error in /var/www/html/media/plugins/rmc-link-auto-redirect/rmc-link-auto-redirect.php:17 Stack trace: #0 /var/www/html/media/plugins/rmc-link-auto-redirect/rmc-link-auto-redirect.php(17): json_decode('{"triggerClass"...', true, 512, 4194304) #1 /var/www/html/wp-includes/shortcodes.php(343): rmc_link_auto_redirect_sc(Array, '', 'rmc_link_auto_r...') #2 [internal function]: do_shortcode_tag(Array) #3 /var/www/html/wp-includes/shortcodes.php(218): preg_replace_callback('/\\[(\\[?)(rmc_li...', 'do_shortcode_ta...', '[rmc_link_auto_...') #4 /var/www/html/wp-includes/class-wp-hook.php(292): do_shortcode('[rmc_link_auto_...') #5 /var/www/html/wp-includes/plugin.php(212): WP_Hook->apply_filters('[rmc_link_auto_...', Array) #6 /var/www/html/media/plugins/advanced-custom-fields-pro/includes/fields/class-acf-field-wysiwyg.php(435): apply_filters('acf_the_content', '[rmc_link_auto_...') #7 /var/www/html/wp-includes/class-wp-hook.php(292): acf_field_wysiwyg->format_value('[rmc_link_auto_... in /var/www/html/media/plugins/rmc-link-auto-redirect/rmc-link-auto-redirect.php on line 17